We package our products in boxes, which are covered in a plastic layer. Each individual product is
packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble
We pride ourselves on the quality of our packaging.
GenNext Pharma ships throughout India! GenNext Pharma now ships to India only; login soon to our
website as we add more countries to our shipping locations.
What is the estimated delivery time ?
- Once your order has been dispatched, you will receive an email with the details of the
tracking number and the courier company that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our
- Following are some of our trusted courier partners:
- Aramex – http://www.aramex.com/
- DTDC – http://www.dtdc.in/
- Bluedart – http://www.bluedart.com/
- Ecom Express – http://www.ecomexpress.in/
- Wow Express – http://www.wowexpress.in/
- Delhivery – http://www.delhivery.com/
We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)
My order will be shipped in multiple shipments? What does this mean ?
- Though we keep 95% of our catalog in our inventory, certain products need to be sourced
directly from the brand itself so that we can live up to our promise of providing fresh,
- While we are trying our best to avoid this situation, these products might delay your order.
However, in the case of international orders, product delivery may get delayed due to
reasons attributable to logistics, public holidays, etc.
- If you are ordering our products from a Mega Sale / Offer, dispatches may be a bit delayed
due to increased volumes. We will target to dispatch all orders within 5 days of the order
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping / COD charge if applicable, and on the first package you receive.
International orders, in most instances, will be shipped in their entirety as one shipment.
Are there any shipping charges applicable to my order ?
Does GenNext Pharma ship outside India ?
- We have standard shipping charges for most addresses.
India shipping charges – A flat Rs.90 charge is applied to all orders below Rs.499, while there is free shipping for all orders above Rs.499.
- International shipping charges - A flat rate of all Rs.750 will be charged for all orders below Rs.5000, while there is free shipping for all orders above Rs.5000.
- We are currently not accepting orders below Rs.299
At present GenNext Pharma ships only in India. However, we are working on starting international delivery to other countries, so stay tuned!